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30-31 March 2017 | Hilton Sydney, NSW

Media Center

Articles

Ensuring Seamless RPA Integration Through a Unique Change Management Strategy

Robotic process automation costs 50% less than a worker in the Philippines, 34% less than one in India and is 90% cheaper than the average wage of a full time back office worker in Australia. 
Robotic Process automation is no longer hype – 1 in 3 organisations are intending to use robotics, and 25% of larger organisations are already using RPA. With RPA the tedious, mindless, repetitive and riles based tasks can be automated to be done by software robots so that employees move up to tasks with more complicated responsibilities. 
Ahead of Robotic Process Automation 2017 – Australia’s first RPA event, we chat to Rita Newman, Head of Strategic Performance at ANZ. Rita shares ANZ’s greater business strategy and looks at how change management amongst staff was negotiated to ensure seamless process integration.  

BidEnergy on RPA – regaining financial control of your energy spend

By Stuart Allinson, Managing Director, BidEnergy
21-Mar-2017
Cloud based Procure to Pay systems are transforming BPO and Shared Service models, yet energy has defiantly resisted this global trend. This oversight becomes glaring when electricity markets are volatile and prices reach historic highs. RPA delivers the dual benefit of financial control whilst freeing up procurement teams to source more effectively.

Presentations

Leveraging BPO for Transformation

In this presentation Sean O’Malley, Director of Contact Centre & Operations Transformation at AMP explores:

  • How to choose a BPO partner that will be the right cultural fit for your organisation?
  • The benefits of having an integrated model with your BPO partner, with onshore team managers having oversight of both onshore and offshore (BPO) teams
  • Leveraging your partners process improvement capability to standardise and consolidate processes
  • Measuring customer experience to ensure quality of service delivery

MainStream Media

The world’s biggest meat producer is planning to test out robot butchers

In one of Scott Technology’s “lamb boning rooms,” a production line of about a dozen robots strips meat from 600 carcasses an hour. Automated arms clamp onto pieces of raw lamb, while others wield guillotine-style blades or small knives to cut through them. You only need one human to oversee the process.

The New Zealand-based robotics company is developing fully-automated meat processing bots, which can extract different cuts from lamb, pig, and beef carcasses. Many meatpacking companies believe using this type of technology (rather than human workers) will make processing more efficient.

The world’s largest meat production company, JBS, is already investing in it. As NPR reported, the Brazil-based corporation bought a controlling share of Scott Technology late last year, in a deal valued at $41 million.

What happens to construction jobs when robots start building

By 2034/35, almost 20% of Australians (6.2 million) are projected to be aged 65 or over.

One sector already feeling the impact of the ageing population is construction.

In Queensland, the number of construction workers aged 55 and over increased from 8% of full-time workers in 1992 to 14.2% in 2014.

An ageing workforce is likely to increase the need for less physically demanding jobs or maybe technology might address this issue.

Task automation and the industry’s innovation culture are two of the greatest areas of uncertainty for the construction industry.

A new study that developed evidence based scenarios for 2036, depicts how automation and manufacturing could grow in the construction sector, creating more knowledge intensive jobs as a result.

The study explores future technology that eliminates dangerous and difficult tasks, particularly in light of the ageing workforce.

Experts in the industry were asked the extent to which technology would progress and how many or which tasks could be automated.

National Media

Tech execs grapple with AI and automation as CIOs lose control of spending

Australian organisations' technology spending is growing by 5 per cent this year, but chief information officers and top technology executives are having less influence on what is bought, a study by research firm Telsyte has found.

In its annual Digital Workplace Study, Telsyte found that Australian businesses are increasingly looking to invest in projects to dabble in emerging areas such as 3D printing, robotics, automation, augmented reality (AR), artificial intelligence and the Internet of Things (IoT).

Among the findings Telsyte found that technology strategy is now increasingly being viewed as strategically important at the top levels of Australian organisations. Of the 420 organisations surveyed for the report 67 per cent of tech executives said they are now required to provide regular updates to the board of directors, up from 60 per cent in 2014).

Meet the robot receptionists: a sign of things to come

A good receptionist often has certain characteristics – a helpful manner, a friendly disposition and good organizational skills.

But do they need to be human? Perhaps not anymore. Walk into JLL’s Carrington Street office in Sydney and you will be greeted by new receptionist JiLL, who can assist in a delivery, report a fault and contact your hosts. So far so good.

However, JiLL,is actually a robot – and could well be Australia’s first fully automated front office face.

Chris Hunt, Managing Director, Integrated Facilities Management, Australasia, says that there are capabilities for JiLL to do much more than the basic tasks programmed into it. However, “we wanted to think big but start small,” he says.

JiLL, who stands at 57cm tall and has inbuilt facial recognition software that helps it recognize regular employees, has been programmed to carry out basic administrative tasks, such as meeting and greeting guests and providing directions.

Fast Track Your Attendance

Fast Track Your Attendence

Want to fast track your registration to Robotic Process Automation 2017? It's easy - just download, fill out this form and send it to registration@iqpc.com.au

Reports & Studies

5 Reasons Robotic Process Automation Should be on Your Agenda

Ahead of Robotic Process Automation 2017, Australia’s first Robotic summit, we take a look at the 5 reasons why your organisation should have robotic automation on its agenda.

Infographics

The Benefits of Seamlessly Integrated RPA Technology

As early adopters of RPA technology, Australia's big banks have enjoyed continuous improvements and cost reductions as a result. Learn how they did it in this industry infographic ahead of Robotic Process Automation 2017.

5 Issues Hindering RPA Implementation & How to Overcome Them

The rise of RPA in Australia is forecasted to transform up to 60% of work tasks in the management, business and financial sectors by the year 2020 and costs up to 90% less than a FTE office worker. Despite proven benefits internationally, Australia has been slow to harness this innovative new  tech. Ahead of the first ever RPA Summit we explore this reluctance and provide case study based solutions.